FAQ

We offer corporate discount rates and group booking discount rates.Please contact us to inquire.

We currently accept Mastercard, Visa, and American Express.

While no upfront deposit is required to secure your reservation, please note that an incidental deposit of $200 will be temporarily held on the credit card associated with your booking.

At this time, we do not accept walk-in bookings. Please reserve your stay online at the-donclub.com or by calling us at 613-777-7830.

Check-in time is after 3:00 p.m. Check-out time is at 11:00 a.m. Late check-out or early check-in may be requested for an additional fee of $20. All guests must be checked out by 12:00 p.m.

We offer a contactless self-check-in process. You will receive your key codes via email on the morning of your check-in date.

Our address is 237 Nepean street, Ottawa, ON K2P 0B7.